Back To Home Page

Help Center!

Privacy Policy & Cookies - Pickmybooking.com

Last Updated: 01/12/2025

Privacy Policy

Pickmybooking.com (“we,” “our,” “us”) is an online platform that helps people worldwide plan, book, and experience trips. We value your trust and recognize that privacy is important. This Privacy Policy explains in detail how we collect, use, share, and protect personal information.

We collect personal information directly from you, automatically when you use our website/app, and from third parties. Categories of data include:
  • - Biographical data (name, gender, date of birth, nationality, passport details).
  • - Contact data (email, phone, addresses).
  • - Financial data (billing, bank details, payment cards – processed securely).
  • - Travel & booking data (dates, destinations, preferences, history).
  • - Technical data (IP address, device details, cookies).
  • - Profile & usage data (account settings, reviews, preferences).
  • - Media (photos, reviews, chats, calls).
  • - Sensitive data (only when voluntarily disclosed).

We use this information to process bookings, personalize services, send offers, provide support, conduct surveys, improve services, prevent fraud, comply with law, and ensure security.

We share information only with trusted service providers (airlines, hotels, tour operators, insurers, payment processors), affiliates, business partners, and legal authorities when required. We do not sell personal data.

We use cookies and similar technologies to provide functionality, analyze traffic, and deliver relevant advertising. Users may manage cookie preferences through browser/device settings.

Data is retained as long as necessary to provide services, comply with legal obligations, or resolve disputes. Users have rights to access, update, delete, or restrict their data, subject to applicable law.

Children under 13 (or local legal age) cannot use our services except where parents/guardians provide information for travel bookings. Unauthorized child data will be deleted.

We use encryption, firewalls, and secure servers, but no system is 100% secure. We cannot guarantee protection against all unauthorized access.